Team Jumbo Visma AGU Designed by Efteling

Frequently Asked Questions

Is it a replica shirt or a premium cycling jersey? +

This is the official replica of the Team Jumbo-Visma 2023 jersey, with a regular fit. A comfortable jersey with the same colors as the one worn by the riders during the Tour de France. Go like a pro and wear your support on the shirt!

What is the jersey made of? +

Material: Summerit Polyester
Sleeve finish: Laser-cut lycra
Gripper: Silicone gripper for optimal fit
Zipper: Fully divisible zipper with camlock closure
Pockets: Three back pockets to store spare parts, keys, nutrition and your phone, plus a small zipper-pocket.

Where can I find a size chart? +

You can find the size chart via the following link
Size chart

Can I try on the jersey in a shop? +

Unfortunately, this is not possible. See the question above for the size charts, so that you can order the jersey in the correct size.

Is the jersey UV resistant? +

The jersey has not had any special treatment for this.

Does the jersey come with championship bands? +

No, the jersey does not come with championship bands. The design of the jersey looks best without championship bands.

I haven’t received a confirmation email. How can I get these? +

Send an email to shop@teamjumbovisma.nl. Then we will send a confirmation to your email.

Which characters are supported when entering my data? +

Characters from the European alphabet are supported. Emoticons and other writings are not supported.

Until when can I order? +

Until April 30th, 2023 11:59 PM CEST

I submitted the wrong size. Can I adjust this? +

All orders have been processed. Unfortunately, it is no longer possible to modify them.

I have given the wrong delivery address. Can I adjust this? +

We can adjust it in our system. Send an email to shop@teamjumbovisma.nl.

I see there is a typo in the name that will be on the jersey. Can I adjust this? +

All orders have been processed. Unfortunately, it is no longer possible to modify them.

Can I change the date of my completed dream? +

No, unfortunately this is not possible. The only option is to cancel your order and place a new order. This is possible until April 30, 2023 23:59 CEST.

Can I make a change to my order? +

Yes, you can do so until 1 May 12:00 CEST at the latest

Can orders be combined? +

No, unfortunately this is not possible.

My country is not listed among the shipping options. How can I still get the jersey? +

Unfortunately, it is not possible for us to ship to countries that are not listed. We ship to the following countries:

Australia, Belgium, Bosnia and Herzegovina, Brazil, Canada, Chile, Colombia, Cyprus, Denmark, Germany, Estonia, Philippines, Finland, France, Greece, Hungary, Ireland, Iceland, India, Indonesia, Italy, Japan, Croatia, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Austria, Poland, Portugal, Romania, Singapore, Slovenia, Slovakia, Spain, Czech Republic, UAE, UK, USA, South Africa, Sweden, Switzerland.

Any import costs for countries outside the EU are for the account of the buyer.

Is your country not listed? Maybe you know someone from one of the above countries who can help you.

The shipping costs on the website do not match my order. What can I do? +

The shipping costs differ per country. When you select a specific country, the shipping costs will appear.

When will I receive my order? +

Orders will be shipped in week 26.

Will I receive a notification when my order is shipped? +

We will send you a shipping confirmation by email when your order is shipped. Here you will also find a track & trace with which you can track your order.

Will I receive everything in one delivery or in parts? +

Everything will be delivered at once, as soon as all ordered items are in stock.

The jersey has not been delivered. What should I do? (Answer for after Monday, June 28) +

Did you receive a track and trace? And what is your address? Then we will find it out for you.

I received the wrong size. What should I do? +

That's annoying. We will find out for you how this could have happened and then get back to you. Please contact us at shop@teamjumbovisma.nl

The jersey I received is broken. What should I do? +

Send a photo of the defect to shop@teamjumbovisma.nl with your order confirmation, contact details and the size of the shirt.

Why can't I exchange or return the personalized shirt? +

This shirt is pre-ordered and made especially for you. As a result, you were assured of a unique shirt; namely a Team Jumbo-Visma shirt with your name on it. This is described in our promotion conditions, which were included with the order form. Download terms and conditions.